Director of content design · Teladoc Health
I find the story that makes people stop and pay attention. Then I build the systems to tell it at scale.
For 20 years I’ve helped people connect with their health, their stories and their power to change. Today my team at Teladoc Health designs the member experience across primary care, weight management and chronic condition programs. That covers everything from information architecture and in-app flows to the conversations people have with our AI agents. I build the standards and tools that help us do that work well.
Before healthcare, I specialized in launching new things inside big media companies, from HELLO!’s first U.S. venture to a mobile-first local news site built from scratch. I’ve also spent plenty of time on camera, representing the brands I worked for on shows like EXTRA and E! From breaking news to healthcare to AI, the instinct is the same. The tools just keep getting more interesting.
How I lead
Start with the reader
Every choice begins with who’s reading, how they feel and what they need to do next.
Make the right way the easy way
Style guides, templates and clear workflows help good content move faster and clear review the first time.
Bring partners in early
Clinical, medical, legal and compliance teams join at the start, not the finish line.
Grow the team
I hire, coach and grow editors and content designers, and I love watching them take the lead.
Along the way
Teladoc Health · Director of content design
2021 to now
BD · Digital engagement and content manager
2019 to 2021
The Daily Meal · Editor-in-chief
2017 to 2019
OMJ.com · Director of content and audience engagement
2016 to 2017
Launched a mobile-first local news site three different ways in nine months, learning and changing course each time.
HELLO! US · Editorial and brand director
2014 to 2016
Launched the brand’s first U.S. venture and brought the U.S., Canada and London teams together.
TODAY.com · Supervising producer, lifestyle
2006 to 2014
Grew it from a $5 million to a $20 million business in under five years, and the team from 4 producers to 15.
Additional editorial experience: UsWeekly.com, InStyle.com, Court TV Online, TV Guide, People and The Hartford Courant. View selected editorial work →
Ask me about…
- The time I interviewed David Letterman in my bare feet
- Zipping around the Warner Bros. lot in a golf cart to interview George Clooney on the set of ER
- Sending a writer and a producer across the country in an RV on the eve of a federal execution
- Helping expose the scripts behind TV psychic Miss Cleo’s hotline
- Hiring a dad to run the TODAY Moms blog, which went on to win a Gracie Award
- Shaping Amanda Knox’s essay imagining life in prison, then booking her and her sister with Carson Daly
- Showing up in Hulu’s 2026 documentary on The Swan, thanks to a 2004 clip of me on EXTRA
- Ordering puppies on Uber for the office. For journalism. Watch the video →
Education
- Mini-MBA in Healthcare, Eller Executive Education, University of Arizona
- M.S., Columbia University Graduate School of Journalism
- B.A., University of Vermont, magna cum laude, Phi Beta Kappa
Let’s talk
Want to swap notes on health content, content design or AI? I’d love to hear what you’re working on. Coffee’s on me if you’re near New York.
